First Apartment Phone Calls Checklist: Every Call You Need to Make

Getting your first apartment is exciting - until you realize how many phone calls are involved. This checklist covers every call you'll likely need to make, when to make it, and what to say.

2-4 Weeks Before Move-In

Electric Company

What to say: "I'd like to set up new electric service at [address]. My move-in date is [date]."

What they'll need: Full name, new address, move-in date, Social Security Number (last 4 digits for some), previous address

Tip: Ask if a deposit is required and how much the first bill is typically

Gas Company (If Applicable)

What to say: "I need to start gas service at [address] starting [date]."

What they'll need: Same as electric

Tip: Some apartments include gas in rent - check your lease first

Internet/Cable Provider

What to say: "I'd like to set up internet service at [address]. What packages are available?"

What they'll need: Address (to check service availability), name, move-in date

Tip: Ask about installation fees and whether a technician visit is required

Renters Insurance

What to say: "I need a quote for renters insurance at [address]."

What they'll need: Address, estimated value of your belongings, any security features (smoke detectors, etc.)

Tip: Many landlords require proof of renters insurance - ask about the coverage minimum

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1 Week Before Move-In

Confirm Utility Activation

What to say: "I'm calling to confirm my service will be active on [move-in date] at [address]."

Why: Things fall through the cracks. One confirmation call can prevent moving into a place with no power

Landlord/Property Manager

What to ask:

• What time can I pick up keys on move-in day?
• Where do I park the moving truck?
• Is there anything I should know about the building?
• Who do I contact for maintenance issues?

After Move-In

Update Your Address

You'll need to call (or go online) to update your address with:

• Bank(s)
• Credit card companies
• Insurance (health, car, etc.)
• Employer (for payroll/tax documents)
• DMV (driver's license and vehicle registration)
• Doctor's offices
• Pharmacy

If Something's Wrong

What to say: "I just moved in and [describe issue]. This was not mentioned during the walk-through. How can this be fixed?"

Document everything: Take photos, note dates and times, keep records of all communications

Quick Reference: What to Have Ready for Every Call

• Your full legal name
• New address (including apartment number)
• Move-in date
• Phone number
• Email address
• Last 4 digits of SSN (some companies require this)
• A credit/debit card (for deposits if required)

If Phone Calls Feel Overwhelming

Moving is already stressful. If making all these phone calls feels impossible, you have options:

• Do it online when possible - Many utilities allow online setup
• Ask a family member to help - There's no shame in asking
• Use AI assistance - KallyAI can make these calls for you. Just describe what you need and AI handles the conversation

Printable Checklist

Let AI handle your move-in calls

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